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WHILL autonomously transports passengers at 1st North American airport

Organization: WHILL
Country: USA
Website: whill.inc
Year Founded: 2012
Number of Employees: 101-500

Description:
2023 RBR50 LogoIn late 2022, WHILL announced the Winnipeg Richardson International Airport as the first permanent installation in North America for its autonomous mobility service. Travelers with mobility limitations can book a WHILL mobility chair that will autonomously bring them from check-in to their gate. Using sensing technologies and automatic brakes, WHILL’s power chairs detect and avoid obstacles in airports. And soon passengers will be able to make additional stops at predetermined locations like restrooms, shops and restaurants.

Analysis:
Passengers with reduced mobility are one of the fastest-growing demographics in the airline industry. This can make it difficult for airports to meet the additional demands that come with accommodating their needs. By transporting passengers to their gates, the WHILL autonomous power chair relieves demands on the airline of providing manual wheelchair push services, while helping passengers maintain more independence. The autonomous chair service has been tested in several U.S. airports, including Atlanta, San Jose and Grand Rapids, and others around the world. WHILL’s autonomous mobility chair has been tested through several trials at Winnipeg Richardson International Airport since 2019. The application of transporting people around an airport with an autonomous robot is a novel concept with plenty of room for future growth. – Steve Crowe
 


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