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Skyscraper window washing ripe for automation

By Oliver Mitchell | May 22, 2018

Three and half years ago, I stood on the corner of West Street and gasped as two window washers clung to life at the end of a rope a thousand feet above. By the time rescue crews reached the men on the 69th floor of 1 World Trade they were close to passing out from dangling upside.

Everyday risk-taking men and women hook their bodies to metal scaffolds and ascend to deadly heights for $25 an hour. Ramone Castro, a window washer of three decades, said it best, “It is a very dangerous job. It is not easy going up there. You can replace a machine but not a life.” Castro’s statement sounds like an urgent call to action for robots.

One of the promises of automation is replacing tasks that are too dangerous for humans. Switzerland-based Serbot believes that high-rise facade cleaning is one of those jobs ripe for disruption. In 2010, it was first reported that Serbot contracted with the city of Dubai to automatically clean its massive glass skyline. Utilizing their GEKKO machine, the Swiss company has demonstrated a performance of over 400 square meters an hour, 15 times faster than a professional washer.

GEKKO leverages a unique suction technology that enables the massive Roomba-like device to be suspended from the roof and adhere to the curtain wall regardless of weather conditions or architectural features. Serbot offers both semi and full autonomous versions of its GEKKOs, which include options for retrofitting existing roof systems. It is unclear how many robots are actually deployed in the marketplace, however Serbot recently announced the cleaning of the architecturally challenging FESTO’s Automation Center in Germany (shown below).

According to the press release, “The entire building envelope is cleaned automatically: by a robot, called GEKKO Facade, which sucks on the glass facade. This eliminates important disadvantages of conventional cleaning: no disturbance of the user by cleaning personnel, no risky working in a gondola at high altitude, no additional protection during the cleaning phase, etc.”

Serbot further states its autonomous system was able to work at amazing speeds cleaning the 8,600 square meter structure within a couple of days via its intelligent platform that plans a route across the entire glass facade.

Parallel to the global trend of urbanization, skyscraper construction is at an all time high. Demand for glass facade materials and maintenance services is close to surpassing $200 billion worldwide. As New York City is in the center of the construction boom, Israeli-startup, Skyline Robotics, recently joined New York-based ICONYC labs.

This week, I had the opportunity to asked Skyline founder and CEO Yaron Schwarcz about the move. Schwarcz proudly said, “So far we are deployed in Israel only and are working exclusively with one of the top 5 cleaning companies. Joining ICONYC was definitely a step forward, as a rule we only move forward, we believe that ICONYC can and will help us connect with the best investors and help us grow in the NY market.”

While Serbot requires buildings owners to purchase their proprietary suction cleaning system, Skyline’s machine, called Ozmo, integrates seamlessly with existing equipment. Schwarcz explains, “We use the existing scaffold of the building in contrast to GEKKO’s use of suction. The use of the arms is to copy the human arms which is the only way to fully maintain the entire building and all its complexity. The Ozmo system is not only a window cleaner, it’s a platform for all types of facade maintenance. Ozmo does not need any humans on the rig, never putting people in danger.” Schwarcz further shared with me the results of early case studies in Israel whereby Ozmo cleaned an entire vertical glass building in 80 hours with one supervisor remotely controlling the operation from the ground, adding with “no breaks.”

While Serbot and Skyline offer an optimistic view of the future, past efforts have been met with skepticism. In a 2014 New York Times article, written days after the two window washers almost fell to their deaths, the paper concluded, “washing windows is something that machines still cannot do as well.” The Times interviewed building exterior consultant, Craig S. Caulkins, who stated then, “Robots have problems.” Caulkins says the set back for automation has been the quality of work, citing numerous examples of dirty window corners. “If you are a fastidious owner wanting clean, clean windows so you can take advantage of that very expensive view that you bought, the last thing you want to see is that gray area around the rim of the window,” exclaimed Caulkins. Furthermore, New York City’s window washers are represented by a very active labor union, S.E.I.U. Local 32BJ. The fear of robots replacing their memebers could lead to city wide protests, strikes, and armies of oversized inflated rats. The S.E.I.U. 32BJ press office did not return calls for comment.

High rise window washing in New York is very much part of the folklore of the Big Apple. One of the best selling local children books, “Window Washer: At Work Above the Clouds,” profiles the former Twin Towers cleaner Roko Camaj. In 1995, Camaj predicted that “Ten years from now, all window washing will probably be done by a machine.” Unfortunately, Camaj never lived to see the innovations of GEKKO and Ozmo, as he perished in the Towers on September the 11th.

Automating high-risk professions will be explored further on June 13th @ 6pm in NYC with Democratic Presidential Candidate Andrew Yang and New York Assemblyman Clyde Vanel at the next RobotLab on “The Politics Of Automation” – Reserve Today!

About The Author

Oliver Mitchell

Oliver Mitchell is a partner at ff Venture Capital. Oliver first joined ff VC in 2014 as a Limited Partner, and then in 2018 as a Venture Partner. Today, he takes a leading role on the investment team in expanding the portfolio’s deep tech position with holdings in robotics, drones, artificial intelligence, and industrial automation technologies. Oliver also works with ffVC’s investor relations in forging strategic relationships for our limited partners and corporate venture groups. In addition, he serves on the boards of Civ Robotics, Cambrian Intelligence, AppBind, Storyfit, and Cardflight.

Previously, Oliver ran his own investment portfolio of a dozen companies that have since returned 8 exits, including two IPOs (NVCR and EKSO) and one unicorn (Triple Lift) with a combined value of over $20 billion. Previous startup outcomes have included selling Holmes Protection to ADT/Tyco, AmeriCash to American Express, and launching RobotGalaxy, a national consumer S.T.E.M. brand. Oliver is an Adjunct Professor at Sy Syms School of Business, and frequent writer of trade periodicals.

Comments

  1. Joe Hubert says

    May 23, 2018 at 2:34 pm

    Yes, it sounds like washing windows is a great candidate for automation. It seems like the complaint re: the handling of corners and edges is common with robotic window cleaners. So, dumb question, is it too difficult or expensive to build a robot with separate physical mechanisms for the edge/corner cleaning vs the rest of the surface? And it sounds like both the companies you mention are selling their solutions as products. It seems like it would be easier to sell the window washing as a service…customers would care less about ROI, changing processes, and what to do if the robot breaks down etc.
    Thanks for the post.

    Reply
  2. Peter Will says

    May 23, 2018 at 6:33 pm

    Nothing new here.
    The first skyscraper window washing I ever saw/read about was done in the late 1960’s.
    I was done successfully in Japan.

    Reply
  3. thomas bock, prof. dr. says

    May 24, 2018 at 3:32 am

    yes facade cleaning robots are necessary, as are all facade works. since the mid 1980 ies
    we did several. but you can t put an industrial robot on a gondola, its too heavy, swings etc.
    for further robotics see my homepage or get my cambridge university press book series on construction robots, where several hundred robots are described and see my ted x talks and you tube videos
    on construction robotics etc.

    Reply
  4. mahmoud bahader says

    July 4, 2019 at 5:54 am

    water-fed pole system that will clean up to 65 feet/20 metres in height, but be both lightweight and easy to control? Along with ……hydro cart electric sky pro prices we ar in the process of forming a cleaing department in the company because it is required necessary in egypt and w want to know equipment of the mother and modem to the work .

    Reply
  5. winnie says

    September 9, 2019 at 6:25 pm

    It does look like the overlapping at least one foot in the middle of the robots is not covered or washed ?/

    beside the frames are neither wiped perhaps the squeegees are not visible but in the box like container.

    over all the concept is nice, but is it practical, i like to see more test, and water solution that are di water or some solution that dissolves calcium build up. IF operations has more email or newsletters for future publications or videos please put us on your mailing list.

    Reply
  6. Thomas Adeyemi says

    September 12, 2019 at 10:36 am

    This is very interesting for our Company, with head office in Houston TX US, which has been in the business of window washing for 40 years.
    We will like to share experience and be part of the development.

    Reply
    • tolulope fernandez says

      November 8, 2021 at 3:40 pm

      Hi Thomas,

      my name is tolulope fernandez adekunle. i will be honoured to discuss the possibilties of window cleaning services on the emerging lagos city skyline and the prospects of positioning ourselves in a very untapped business landscape. my email is tolulopefernandez@gmail.com, hope to hear from you soon.

      kind regards

      Reply

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